Shopping Information
Orders within Nairobi County cost KES 300, and orders outside Nairobi cost KES 500.
Within 24 hours the order is dispatched. Delivery times vary depending on the distance between the sender and the recipient, weather conditions, and other factors. Here are some examples of delivery times:Â
Order processing begins when a customer places an order and involves the administrative tasks of verifying payment, updating inventory levels, and ensuring the order details are correct.
You should receive an invoice in the order confirmation email after your payment is processed. If you don’t receive the email, check your junk or spam folder.
Payment Information
It`s a feature that allows buyers to save items that piqued their interest. It’s a collection of products that a user may or may not buy in the future.
If you are not happy with the product quality, you can return or replace the product. Please Note:
- You can return any item that is eligible for return and its return window has not expired. Visit Returns Policy to Learn more.
We’re unable to change your order once you’ve placed it. The only exception to this is if you want to cancel an item that is on delay.